How to Exchange Coins in Korea: A Guide for Everyday Banking
How to Exchange Coins in Korea: A Guide for Everyday Banking
Hi, this is Harutip.
These days, we don’t use coins very often. With cards, digital wallets, and bank transfers, coins rarely come into our hands. Still, somehow, they pile up. While organizing the house recently, we found a big pile of coins again.
In the past, you could walk into any bank branch and exchange coins at the counter or deposit them into your account. But that’s no longer the case. If you try that now without checking first, you’ll likely be disappointed.
So how and where can you exchange coins now? Let’s find out, focusing on KB Bank (Kookmin Bank) as an example.
How coin exchange works at KB Bank
To reduce costs, banks in Korea operate with minimal staff. Coin exchanges are now handled by machines, not by tellers. That means you’ll need to go to a branch that has a coin exchange machine.
How to find a branch with a coin exchange machine
The easiest way to find one is by using Google Maps. On a computer, go to google.com/maps. On your phone, open the Google Maps app.
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KB Coin Exchange Locations on Google Maps |
I use an iPhone, and when I opened Google Maps in Safari, I had to agree to terms and privacy policies first. It felt a little uncomfortable, so I ended up searching on my computer instead.
Search for “KB Bank coin exchange machine” and you’ll see a list of branches on the left, with addresses and phone numbers. On the right, the map shows where they are. It’s very clear and easy to use.
Don’t go without checking first
Even if a branch appears on the map, that doesn’t mean the machine is available or working at that moment. Coin exchange machines are not always in service, and operating times can vary by branch. Some machines may be out of order.
Imagine carrying a heavy bag of coins only to find out the machine is broken or unavailable. That would be very frustrating. Always call ahead to confirm.
How to check by phone
The phone numbers shown on Google Maps don’t connect directly to the branch. Instead, your call goes to KB Bank’s customer service center. They’ll contact the branch on your behalf.
At first, I thought this was inconvenient, but it turned out to be easier. You don’t have to call multiple branches yourself or explain the situation each time. You tell your story once, and the agent checks with the branch for you.
What about other banks?
You can search other banks the same way—just type “[Bank Name] coin exchange machine” into Google Maps.
Another option is to use the bank’s official app to find a branch. But in my experience, the apps are not very intuitive, and it’s hard to find the right menu. That’s why I think Google Maps is the easiest tool.
Why not use Korean map apps?
You might be wondering about Naver Map or KakaoMap. They’re great for finding transit routes, but they don’t work well for searching things like coin exchange machines. In this case, Google Maps works better.
Summary
Use Google Maps to search for “[Bank Name] coin exchange machine”
Check the list of branches and their locations
Call the customer center to confirm machine availability and operating hours
Machines may be out of service or limited to certain days
Coins can usually be deposited directly into your account
Sort your coins by denomination before you go for a smoother experience
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